RESOURCE GUIDE FOR CAREGIVERS & AGING ADULTS
JOURNEY OF AGING
THE JOURNEY OF AGING RESOURCE GUIDE
AGING & CAREGIVER RESOURCES
Below are resources listed by category.
Click on the category to access the listings.
All of the categories within this section are starting points for gathering information about: available benefits, county programs and services, support systems for health care needs as well as social services and coalition programs.
ABUSE & NEGLECT
Under Wisconsin statutes, elder abuse and neglect includes physical, emotional, financial, and sexual abuse/assault. See Wisconsin Elder Adults-at-Risk Help Lines below or call 911. Visit dhs.wisconsin.gov/aps/index.htm.
WISCONSIN ELDER ADULTS-AT-RISK HELP LINES:
BROWN COUNTY HUMAN SERVICES DEPARTMENT
Daytime: (920) 448-6000
After Hours: (920) 436-8888
CALUMET COUNTY HUMAN SERVICE DEPARTMENT
Daytime: (920) 849-1400
Weekend: (920) 849-9317
ELDER ABUSE TASK FORCE – FOND DU LAC ADRC
(920) 929-3466
ELDER OR ADULT-AT-RISK REPORTING – WINNEBAGO COUNTY
(877) 886-2372
FOND DU LAC COUNTY DEPARTMENT OF HUMAN SERVICES
Daytime: (920) 929-3466
After Hours: (920) 929-3466
OUTAGAMIE COUNTY HEALTH AND HUMAN SERVICES DEPARTMENT
Daytime: (920) 832-4646
After Hours: (920) 832-4646
WINNEBAGO COUNTY DEPARTMENT OF HUMAN SERVICES
Daytime: (877) 886-2372 Oshkosh
(920) 727-2882 x4683 Neenah/Menasha
After Hours: (920) 233-7707 Oshkosh
(920) 722-7707 Neenah/Menasha
ADRCs
ADRCs can help make connections to resources about in-home personal care and nursing, housing options, housekeeping and chore services, home modifications, adaptive equipment, transportation, health, nutrition, home-delivered meal programs, Medicare, Medicaid, social security, caregiver supports, benefit specialists and respite information. Below are the ADRCs in your area by county.
ADRC OF BROWN COUNTY
(920) 448-4300
adrcofbrowncounty.org
ADRC OF CALUMET COUNTY
(920) 849-1451
youradrcresource.org
ADRC OF FOND DU LAC COUNTY
(920) 929-3466
fdlco.wi.gov/adrc
ADRC OF OUTAGAMIE COUNTY
(920) 832-5178
youradrcresource.org
ADRC OF WINNEBAGO COUNTY
(877) 886-2372
co.winnebago.wi.us/adrc
ADVOCACY GROUPS & SUPPORT
Support for or on behalf of someone for a particular cause, issue, or policy.
AARP
(866) 448-3611
(920) 921-7433 Fond du Lac
states.aarp.org/region/wisconsin
BBB OF WISCONSIN (BETTER BUSINESS BUREAU)
(800) 273-1002
bbb.org/wisconsin
COALITION OF WISCONSIN AGING GROUPS (CWAG)
(800) 488-2596
cwagwisconsin.org
DEPARTMENT OF SENIOR SERVICES FOND DU LAC
(920) 929-3521
ELDER RIGHTS PROJECT INTAKE HOTLINE
(844) 614-5468 Legal Action
of Wisconsin – Oshkosh Office
(920) 233-6521 Elder Rights Project
OPTIONS & SOLUTIONS PROGRAM – VALLEY VNA SENIOR CARE
1535 Lyon Dr., Neenah 54956
(920) 727-5555
valleyvna.org
Do you wonder what help is available in your home? Options & Solutions is a free program. Our nurse will visit you in your home to discuss information and services available in the community to help your individual situation.
WISCONSIN BOARD ON AGING & LONG-TERM CARE
Ombudsman Program
(800) 815-0015
longtermcare.wi.gov
WISCONSIN OFFICE OF THE COMMISSIONER OF INSURANCE
(800) 236-8517
oci.wi.gov
CAREGIVER INFORMATION
A caregiver is an individual who provides support and assistance to individuals with disabilities or long-term conditions. Visit the Safe & Healthy at Home section to find support assistance in your residence.
EASTER SEALS SENIOR SERVICES
(920) 431-0843
easterseals.com/our-programs/senior-services
RESPITE CARE ASSOCIATION OF WISCONSIN
(608) 222-2033
respitecarewi.org
VA CAREGIVER SUPPORT
(855) 260-3274
caregiver.va.gov
WISCONSIN CAREGIVER ACADEMY AT UNIVERSITY OF WISCONSIN-GREEN BAY
(920) 465-2642
uwgb.edu/outreach/wicare
WISCONSIN’S FAMILY CAREGIVER SUPPORT PROGRAMS
(866) 843-9810
wisconsincaregiver.org
DISABILITY RESOURCES
See also ADRCs (Aging & Disability Resource Centers) in this section.
BLIND AND VISUALLY IMPAIRED INFORMATION & SERVICES – BY COUNTY
(888) 879-0017
dhs.wisconsin.gov/blind
BUREAU OF AGING AND DISABILITY RESOURCES (BADR)
(608) 266-2536 (Central Office)
dhs.wisconsin.gov/dph/badr.htm
CAPTEL, INC.
CapTel® Captioned Telephone
(920) 540-0704
captel.com
Ideal for people with hearing loss, the CapTel Captioned Telephone works like any other telephone with one important addition: it displays every word the caller says throughout the conversation.
CURATIVE CONNECTIONS
(920) 593-3535
curativeconnections.org
DISABILITY RIGHTS WISCONSIN
(800) 928-8778
disabilityrightswi.org
EASTER SEALS DISABILITY HELP LINE OF OUTAGAMIE COUNTY
(920) 832-0344
eastersealswisconsin.com
LAKELAND CARE, INC.
2985 S. Ridge Rd., Green Bay 54304
(920) 425-3900
info@lakelandcareinc.com
lakelandcareinc.com
Lakeland Care offers care management services to help eligible elders and adults with disabilities live independently at home or in their community through the Family Care Program. Family Care eligibility is determined by the Aging and Disability Resource Center (ADRC).
MY CHOICE WISCONSIN
2321 San Luis Pl., Green Bay 54304
(800) 963-0035
mychoicewi.org/JA
My Choice Wisconsin offers government-funded programs to frail seniors and adults with disabilities. We match members to the healthcare and long-term care supports and services they need.
WISCONSIN TALKING BOOK AND BRAILLE LIBRARY (WTBBL)
(800) 242-8822
dpi.wi.gov/talkingbooks
HEALTH PLANS & ASSISTANCE
BOARD ON AGING & LONG-TERM CARE
Medigap helpline & health insurance related questions.
(800) 242-1060
longtermcare.wi.gov
COMMISSIONER OF INSURANCE
(800) 236-8517
HEALTHCARE MARKETPLACE
healthcare.gov
LAKELAND CARE, INC.
2985 S. Ridge Rd., Green Bay 54304
(920) 425-3900
info@lakelandcareinc.com
lakelandcareinc.com
Lakeland Care offers care management services to help eligible elders and adults with disabilities live independently at home or in their community through the Family Care Program. Family Care eligibility is determined by the Aging and Disability Resource Center (ADRC).
MY CHOICE WISCONSIN
2321 San Luis Pl., Green Bay 54304
(800) 963-0035
mychoicewi.org/JA
My Choice Wisconsin offers government-funded programs to frail seniors and adults with disabilities. We match members to the healthcare and long-term care supports and services they need.
NETWORK HEALTH
(866) 393-7668 or (800) 947-3529 TTY
networkhealth.com
ROBIN WITH HEALTHPARTNERS
1331 North Rd. #300, Green Bay 54313
(920) 328-1662 or
(833) 256-7046 (TTY: 711)
healthpartners.com/robin/medicare
HealthPartners, Bellin Health, and ThedaCare have teamed up to help you get the most out of Medicare. Our Robin Medicare Advantage plans feature expert member support, benefits you’ll use, and covered care from local doctors you already know and trust.
SOCIAL SECURITY ADMINISTRATION
(866) 770-2262
ssa.gov
WISCONSIN SENIOR MEDICARE PATROL
(800) 488-2596
wisconsinsmp.org
MANAGED CARE PROVIDERS
LAKELAND CARE, INC.
2985 S. Ridge Rd., Green Bay 54304
(920) 425-3900
info@lakelandcareinc.com
lakelandcareinc.com
Lakeland Care offers care management services to help eligible elders and adults with disabilities live independently at home or in their community through the Family Care Program. Family Care eligibility is determined by the Aging and Disability Resource Center (ADRC).
MY CHOICE WISCONSIN
2321 San Luis Pl., Green Bay 54304
(800) 963-0035
mychoicewi.org/JA
My Choice Wisconsin offers government-funded programs to frail seniors and adults with disabilities. We match members to the healthcare and long-term care supports and services they need.
NONPROFIT ORGANIZATIONS
THE SALVATION ARMY OF FOND DU LAC
(920) 923-8220
facebook.com/TheSalvation-ArmyofFondduLac
SENIOR CENTERS
Senior centers are a wonderful way to interact with peers and fulfill interests. Some offer unique programming and special services; each one is a little different from another. All are there to help, so feel free to give them a call and inquire.
BERLIN SENIOR CENTER
(920) 361-5422
FOND DU LAC CITY SENIOR CENTER
(920) 322-3630
GOOD SHEPHERD SENIOR CENTER – SEYMOUR
(920) 833-6434
GREEN LAKE SENIOR CENTER
(920) 294-3082
NORTH FOND DU LAC VILLAGE SENIOR CENTER
(920) 929-6811
OMRO-WINNEBAGO COMMUNITY CENTER
(920) 685-0380
OSHKOSH CITY SENIOR CENTER
(920) 232-5300
PULASKI SENIOR CENTER
(920) 822-8100
RIPON SENIOR CENTER
(920) 748-6225
SENIOR CENTER – DENMARK/BROWN COUNTY
(920) 863-8097
VILLAGE OF KIMBERLY SENIOR CITIZEN CENTER
(920) 687-9021
WAUPUN SENIOR CENTER
(920) 324-7930
VETERAN SERVICES
AMERICAN LEGION – DEPARTMENT OF WISCONSIN
wilegion.org
BROWN COUNTY VETERANS SERVICE OFFICE
(920) 448-4450
CALUMET COUNTY VETERANS SERVICE OFFICE
(920) 849-1452
DEPARTMENT OF WORKFORCE DEVELOPMENT
dwd.wisconsin.gov/veterans
FOND DU LAC COUNTY VETERANS SERVICES
(920) 929-3117
dva.state.wi.us/cvso.asp
FOX VALLEY VETERANS COUNCIL
(920) 358-0662
foxvalleyveteranscouncil.org
GREEN BAY VET CENTER
(920) 435-5650
vetcenter.va.gov
OUTAGAMIE COUNTY VETERANS SERVICES OFFICE
(920) 832-5697
facebook.com/OutagamieCountyVeteranService
US DEPARTMENT OF VETERANS AFFAIRS
benefits.va.gov/benefits
VETERAN SERVICES – FOND DU LAC
(920) 929-3117
VETERANS AFFAIRS REGIONAL OFFICE
(800) 827-1000
VETERANS MENTOR GROUP – APPLETON
veteransmentorgroup.org
VETERANS OUTREACH & RECOVERY – GREEN BAY
(800) WIS-VETS (947-8387)
WisVets.com
WINNEBAGO COUNTY VETERANS SERVICES
(920) 236-4898
co.winnebago.wi.us/veterans
WISCONSIN DEPARTMENT OF VETERANS AFFAIRS (WDVA)
(800) 947-8387
dva.state.wi.us