JOURNEY OF AGING

ABUSE & NEGLECT
Under Wisconsin statutes, elder abuse and neglect includes physical, emotional, financial, and sexual abuse/assault. See Wisconsin Elder Adults-at-Risk Help Lines below or call 911. Visit dhs.wisconsin.gov/aps/index.htm.
 
WISCONSIN ELDER ADULTS-AT-RISK HELP LINES:
BROWN COUNTY HUMAN SERVICES DEPARTMENT
Daytime: (920) 448-6000
After Hours: (920) 436-8888

CALUMET COUNTY HUMAN SERVICE DEPARTMENT
Daytime: (920) 849-1400
Weekend: (920) 849-9317

ELDER ABUSE TASK FORCE – FOND DU LAC ADRC
(920) 929-3466  
 
ELDER OR ADULT-AT-RISK REPORTING – WINNEBAGO COUNTY
(877) 886-2372
 
FOND DU LAC COUNTY DEPARTMENT OF HUMAN SERVICES
Daytime: (920) 929-3466
After Hours: (920) 929-3466

OUTAGAMIE COUNTY HEALTH AND HUMAN SERVICES DEPARTMENT
Daytime: (920) 832-4646
After Hours: (920) 832-4646

 

WINNEBAGO COUNTY DEPARTMENT OF HUMAN SERVICES

Daytime: (877) 886-2372 Oshkosh 

(920) 727-2882 x4683 Neenah/Menasha

After Hours: (920) 233-7707 Oshkosh

(920) 722-7707 Neenah/Menasha

​

ADRCs
ADRCs can help make connections to resources about in-home personal care and nursing, housing options, housekeeping and chore services, home modifications, adaptive equipment, transportation, health, nutrition, home-delivered meal programs, Medicare, Medicaid, social security, caregiver supports, benefit specialists, and respite information. Below are the ADRCs in your area by county.
 
ADRC OF BROWN COUNTY
(920) 448-4300
adrcofbrowncounty.org
 
ADRC OF CALUMET COUNTY
(920) 849-1451
youradrcresource.org
 
ADRC OF FOND DU LAC COUNTY
(920) 929-3466
fdlco.wi.gov/adrc
 
ADRC OF THE LAKESHORE (SERVING KEWAUNEE AND MANITOWOC COUNTIES)
(877) 416-7083
manitowoccountywi.gov

ADRC OF OUTAGAMIE COUNTY
(920) 832-5178
youradrcresource.org
 
ADRC OF WINNEBAGO COUNTY
(877) 886-2372
co.winnebago.wi.us/adrc

ADVOCACY GROUPS & SUPPORT
Support for or on behalf of someone for a particular cause, issue, or policy.

AARP
(866) 448-3611
(920) 921-7433 Fond du Lac
states.aarp.org/region/wisconsin
 
BBB OF WISCONSIN (BETTER BUSINESS BUREAU)
(800) 273-1002
bbb.org/wisconsin
 
COALITION OF WISCONSIN AGING GROUPS (CWAG)
(800) 488-2596
cwagwisconsin.org

DEPARTMENT OF SENIOR SERVICES FOND DU LAC
(920) 929-3521
 
ELDER RIGHTS PROJECT INTAKE HOTLINE
(844) 614-5468 Legal Action
of Wisconsin – Oshkosh Office
(920) 233-6521 Elder Rights Project
 
OPTIONS & SOLUTIONS PROGRAM – VALLEY VNA SENIOR CARE
1535 Lyon Dr., Neenah 54956
(920) 727-5555
valleyvna.org
Do you wonder what help is available in your home? Options & Solutions is a free program. Our nurse will visit you in your home to discuss information and services available in the community to help your individual situation.

WISCONSIN BOARD ON AGING & LONG-TERM CARE
Ombudsman Program
(800) 815-0015
longtermcare.wi.gov
 
WISCONSIN OFFICE OF THE COMMISSIONER OF INSURANCE
(800) 236-8517
oci.wi.gov

CAREGIVER INFORMATION
A caregiver is an individual who provides support and assistance to individuals with disabilities or long-term conditions. Visit the Safe & Healthy at Home section to find support assistance in  your residence.
 
EASTER SEALS SENIOR SERVICES
(920) 431-0843
easterseals.com/our-programs/senior-services
 
RESPITE CARE ASSOCIATION OF WISCONSIN
(608) 222-2033
respitecarewi.org
 
VA CAREGIVER SUPPORT
(855) 260-3274
caregiver.va.gov
 
WISCONSIN CAREGIVER ACADEMY AT UNIVERSITY OF WISCONSIN-GREEN BAY
(920) 465-2642
uwgb.edu/outreach/wicare
 
WISCONSIN’S FAMILY CAREGIVER SUPPORT PROGRAMS
(866) 843-9810
wisconsincaregiver.org
 
DISABILITY RESOURCES
See also ADRCs (Aging & Disability Resource Centers) in this section.

BLIND AND VISUALLY IMPAIRED INFORMATION & SERVICES – BY COUNTY
(888) 879-0017
dhs.wisconsin.gov/blind

BUREAU OF AGING AND DISABILITY RESOURCES (BADR)
(608) 266-2536 (Central Office)
dhs.wisconsin.gov/dph/badr.htm

CAPTEL, INC.
CapTel® Captioned Telephone
(920) 540-0704
captel.com
Ideal for people with hearing loss, the CapTel Captioned Telephone works like any other telephone with one important addition: it displays every word the caller says throughout the conversation.   

CURATIVE CONNECTIONS
(920) 593-3535
curativeconnections.org

DISABILITY RIGHTS WISCONSIN
(800) 928-8778
disabilityrightswi.org
 
EASTER SEALS DISABILITY HELP LINE OF OUTAGAMIE COUNTY
(920) 832-0344
eastersealswisconsin.com

LAKELAND CARE, INC.  
2985 S. Ridge Rd., Green Bay 54304
(920) 425-3900
info@lakelandcareinc.com
lakelandcareinc.com
Lakeland Care offers care management services to help eligible elders and adults with disabilities live independently at home or in their community through the Family Care Program. Family Care eligibility is determined by the Aging and Disability Resource Center (ADRC).

MY CHOICE WISCONSIN
10201 W. Innovation Dr., Ste. 100
Wauwatosa 53226
(800) 963-0035
mychoicewi.org/ja
My Choice Wisconsin provides government-funded programs to frail seniors, adults with disabilities, individuals, and families. We match members to the healthcare and long-term care supports and services they need.

WISCONSIN TALKING BOOK AND BRAILLE LIBRARY (WTBBL)
(800) 242-8822
dpi.wi.gov/talkingbooks

HEALTH PLANS & ASSISTANCE

BOARD ON AGING & LONG-TERM CARE
Medigap helpline & health insurance related questions.
(800) 242-1060
longtermcare.wi.gov

COMMISSIONER OF INSURANCE
(800) 236-8517

HEALTHCARE MARKETPLACE
healthcare.gov

LAKELAND CARE, INC.  
2985 S. Ridge Rd., Green Bay 54304
(920) 425-3900
info@lakelandcareinc.com
lakelandcareinc.com
Lakeland Care offers care management services to help eligible elders and adults with disabilities live independently at home or in their community through the Family Care Program. Family Care eligibility is determined by the Aging and Disability Resource Center (ADRC).

MY CHOICE WISCONSIN
10201 W. Innovation Dr., Ste. 100
Wauwatosa 53226
(800) 963-0035
mychoicewi.org/ja
My Choice Wisconsin provides government-funded programs to frail seniors, adults with disabilities, individuals, and families. We match members to the healthcare and long-term care supports and services they need.

ROBIN WITH HEALTHPARTNERS
1331 North Rd., #300, Green Bay 54313
(920) 328-1662 or
(833) 256-7046 (TTY: 711)
healthpartners.com/robin/medicare
HealthPartners, Bellin Health and ThedaCare have teamed up to help you get the most out of Medicare. Our Robin Medicare Advantage plans feature expert member support, benefits you’ll use, and covered care from local doctors you already know and trust.

SOCIAL SECURITY ADMINISTRATION
(866) 770-2262
ssa.gov
 
WISCONSIN SENIOR MEDICARE PATROL
(800) 488-2596
wisconsinsmp.org
 
MANAGED CARE PROVIDERS

LAKELAND CARE, INC.  
2985 S. Ridge Rd., Green Bay 54304
(920) 425-3900
info@lakelandcareinc.com
lakelandcareinc.com
Lakeland Care offers care management services to help eligible elders and adults with disabilities live independently at home or in their community through the Family Care Program. Family Care eligibility is determined by the Aging and Disability Resource Center (ADRC).

MY CHOICE WISCONSIN
2321 San Luis Pl., Green Bay 54304
(800) 963-0035
mychoicewi.org/ja
My Choice Wisconsin provides government-funded programs to frail seniors, adults with disabilities, individuals, and families. We match members to the healthcare and long-term care supports and services they need.

NONPROFIT ORGANIZATIONS

THE SALVATION ARMY OF FOND DU LAC
(920) 923-8220
facebook.com/thesalvationarmyoffonddulac

SENIOR CENTERS
Senior centers are a wonderful way to interact with peers and fulfill interests. Some offer unique programming and special services; each one is a little different from another. All are there to help, so feel free to give them a call and inquire.  
 
BERLIN SENIOR CENTER
(920) 361-5422

FOND DU LAC CITY SENIOR CENTER
(920) 322-3630

GOOD SHEPHERD SENIOR CENTER – SEYMOUR
(920) 833-6434

GREEN LAKE SENIOR CENTER
(920) 294-3082

NORTH FOND DU LAC VILLAGE SENIOR CENTER
(920) 929-6811

OMRO-WINNEBAGO COMMUNITY CENTER
(920) 685-0380

OSHKOSH CITY SENIOR CENTER
(920) 232-5300

PULASKI SENIOR CENTER
(920) 822-8100

RIPON SENIOR CENTER
(920) 748-6225

SENIOR CENTER – DENMARK/BROWN COUNTY
(920) 863-8097

VILLAGE OF KIMBERLY SENIOR CITIZEN CENTER
(920) 687-9021

WAUPUN SENIOR CENTER
(920) 324-7930

VETERAN SERVICES
 
AMERICAN LEGION – DEPARTMENT OF WISCONSIN
wilegion.org

BROWN COUNTY VETERANS SERVICE OFFICE
(920) 448-4450

CALUMET COUNTY VETERANS SERVICE OFFICE
(920) 849-1452

DEPARTMENT OF WORKFORCE DEVELOPMENT
dwd.wisconsin.gov/veterans

FOND DU LAC COUNTY VETERANS SERVICES
(920) 929-3117
dva.state.wi.us/cvso.asp

FOX VALLEY VETERANS COUNCIL
(920) 358-0662
foxvalleyveteranscouncil.org

GREEN BAY VET CENTER
(920) 435-5650
vetcenter.va.gov

OUTAGAMIE COUNTY VETERANS SERVICES OFFICE
(920) 832-5697
facebook.com/outagamiecountyveteranservice

US DEPARTMENT OF VETERANS AFFAIRS
benefits.va.gov/benefits

VETERAN SERVICES – FOND DU LAC
(920) 929-3117

VETERANS AFFAIRS REGIONAL OFFICE
(800) 827-1000

VETERANS MENTOR GROUP – APPLETON
veteransmentorgroup.org

VETERANS OUTREACH & RECOVERY – GREEN BAY
(800) WIS-VETS (947-8387)
wisvets.com

WINNEBAGO COUNTY VETERANS SERVICES
(920) 236-4898
co.winnebago.wi.us/veterans

WISCONSIN DEPARTMENT OF VETERANS AFFAIRS (WDVA)
(800) 947-8387
dva.state.wi.us