THE JOURNEY OF AGING RESOURCE GUIDE

Below are resources listed by category.

Click on the category to access the listings.

AGING & CAREGIVER RESOURCES

All of the categories within this section are starting points for gathering information about: available benefits, county programs and services, support systems for health care needs as well as social services and coalition programs.

 

ABUSE & NEGLECT
Under Wisconsin statutes, elder abuse and neglect includes physical, emotional, financial, and sexual abuse/assault.
 

ADULT PROTECTIVE SERVICES – ADULT/ELDER AT RISK

(608) 261-9933  

danecountyhumanservices.org

 

COMPLAINTS PERTAINING TO THESE WISCONSIN PROVIDERS

•    Assisted living providers: Adult Day Centers, AFHs, CBRFs, and RCACs (608) 264-9888 or

(800) 642-6552

•    Caregiver misconduct: noncredentialed caregivers, credentialed staff, and professional

staff (608) 261-8319 or (800) 642-6552

•    Home health and hospice agencies (608) 267-1441 or (800) 642-6552

•     Health and residential care providers: adult day care, ambulatory surgical centers, clinical laboratories, corporate guardianships, hospitals, outpatient rehabilitation, pain clinics, personal care agencies, and rural healthcare clinics ​(608) 266-8481 or (800) 642-6552

​•    Mental health and substance abuse treatment programs ​(608) 266-2717 or (800) 642-6552

•​     State-licensed nursing homes ​(608) 266-7474 or (800) 642-6552 

 

ELDER ABUSE AND NEGLECT HELPLINE

(608) 261-9933 or 911

 

FINANCIAL ABUSE SPECIALIST TEAM (FAST) HELPLINE

(608) 261-7326

danecountyhumanservices.org

 

ADRCs

ADRCs (Aging & Disability Resource Centers) can help make connections to resources about in-home personal care and nursing, housing options, housekeeping and chore services, home modifications, adaptive equipment, transportation, health, nutrition, home-delivered meal programs, Medicare, Medicaid, Social Security, caregiver supports, and respite information. Below are the ADRCs in your area by county.

 

ADRC OF COLUMBIA COUNTY

(608) 742-9233

co.columbia.wi.us/columbia-county/adrc

 

ADRC OF DANE COUNTY

(608) 240-7400

daneadrc.org

 

ADRC OF DODGE COUNTY

(920) 386-3580

Find us on Facebook

 

ADRC OF JEFFERSON COUNTY

(920) 674-8734

jeffersoncountywi.gov

 

ADRC OF ROCK COUNTY 

(608) 741-3600

co.rock.wi.us/adrc

 

ADRC OF SAUK COUNTY

Serving Crawford, Juneau, Richland & Sauk Counties

(608) 355-3289

adrceagle.org

 

ADVOCACY GROUPS & SUPPORT

Advocacy can be described as support for or on behalf of someone for a particular cause, issue, or policy.

 

AARP

(866) 448-3611

aarp.org/wi

  

BBB OF WISCONSIN (BETTER BUSINESS BUREAU)

(414) 847-6000 or (800) 273-1002

bbb.org/wisconsin

 

COALITION OF WISCONSIN AGING GROUPS (CWAG)

(608) 224-0606 or (800) 488-2596

cwagwisconsin.org

  

DISABILITY RIGHTS WISCONSIN

(608) 267-0214

disabilityrightswi.org

 

GREATER WISCONSIN AGENCY ON AGING RESOURCES (GWAAR)

(608) 243-5670

gwaar.org

 

LONG-TERM CARE INSURANCE ASSISTANCE

(608) 266-3585

oci.wi.gov/pages/consumers/longtermcare.aspx

 

OUTREACH LGBT COMMUNITY CENTER SENIOR ADVOCATE PROGRAM SERVING DANE COUNTY

(608) 255-8582

lgbtoutreach.org

 

WISCONSIN BOARD ON AGING & LONG-TERM CARE

Ombudsman Program

(800) 815-0015

longtermcare.wi.gov 

 

BENEFIT SPECIALISTS

Helpful information to note: Elderly Benefit Specialists (EBS) assist individuals 60+ to determine available private or government benefits. Disability Benefit Specialists (DBS) assist people between the ages of 18 and 59 with physical, developmental, and mental disabilities. See also ADRCs and Case Managers categories in this section to assist with individual benefits.

 

AREA AGENCY ON AGING (AAA) OF DANE COUNTY

Elder Benefits Specialists

Co-located at Aging & Disability Resource Center of Dane County

2865 N. Sherman Ave., Madison 53704

(608) 240-7400 

aaa.dcdhs.com

Provides free advocacy and legal advice/representation for senior adults age 60+ residing in Dane County faced with financial, housing, and other healthcare-related disputes, denials, unpaid claims, and similar issues which cause economic or socially isolating effects. Calls are routed through the ADRC.

 

BENEFITS AND EMPLOYMENT COUNSELING

(608) 246-3444

eri-wi.org/services/benefits

 

CAREGIVER INFORMATION

A caregiver is an individual who provides support and assistance to individuals with disabilities or long-term conditions. This assistance can be classified as hands on, financial, emotional, formal, and informal. Below you will find training programs, education, information, and support groups. Visit the Safe & Healthy at Home section to find support assistance in your residence.

 

AREA AGENCY ON AGING (AAA) OF DANE COUNTY

Caring for Caregivers Program

Co-located at Aging & Disability Resource Center of Dane County

2865 N. Sherman Ave., Madison 53704

(608) 261-5679 

aaa.dcdhs.com

•    Caregiver grants for respite and supplemental services

•    Resources and referrals for caregivers

•    Classes for caregivers 

•    Presentations and Learning Sessions on caregiving to business & community

•    Care planning for sustainability

•    Crisis planning

 

CATHOLIC CHARITIES

702 S. High Point Rd., Ste. 103, Madison 53719

(608) 826-8020

kmedenwaldt@ccmadison.org

ccmadison.org

Catholic Charities’ Aging Services helps older adults maintain the independence of living in their homes and communities while assisting caregivers with education and respite programs. Services include the Adult Day Center, All Saints Neighborhood, CompanionCare, and Respite Care Teams.

 

COMFORCARE HOME CARE SERVICES

2421 Parmenter St., Ste. 100, Middleton 53562 

(608) 836-1868

home@cfchomecare.com

comforcare.com/madison

ComForCare Home Care Services provides assistance with activities of daily living, such as light housekeeping, meal preparation, dressing, bathroom assistance, home maintenance, and other services. ComForCare is an effective solution for the elderly who prefer to remain at home.

 

DANE COUNTY UNITED WAY

Caregiver Information

(608) 246-4350

unitedwaydanecounty.org/who-is-a-caregiver

  

INDEPENDENT LIVING, INC.

(608) 274-7900

independentlivinginc.org

 

JEWISH SOCIAL SERVICES OF MADISON

(608) 442-4081

jssmadison.org

 

RESPITE CARE ASSOCIATION OF WISCONSIN

(608) 222-2033

respitecarewi.org

 

VA CAREGIVER SUPPORT

(855) 260-3274

caregiver.va.gov

 

WISCONSIN INSTITUTE FOR HEALTHY AGING

(608) 243-5690    

wihealthyaging.org

 

WISCONSIN’S FAMILY CAREGIVER SUPPORT PROGRAMS

(866) 843-9810

wisconsincaregiver.org

 

CASE MANAGERS

Case managers assist patients and families in evaluating, arranging, and coordinating available support systems needed now or in the future. Depending on expertise, they can assist in determining next steps in legal situations, healthcare, benefits, and more. Check the Coalitions and Senior Centers categories in this section, as they often have case managers on staff. There is also a Care Managers category under the Safe & Healthy at Home section. 

 

AREA AGENCY ON AGING (AAA) OF DANE COUNTY

Case Management Program

Co-located at Aging & Disability Resource Center of Dane County

2865 N. Sherman Ave., Madison 53704

(608) 261-9930 

aaa.dcdhs.com

AAA contracts with Dane County senior centers to provide case managers who assess senior needs and create service plans that may include applying for community resources and programs. See website for provider list/location.

 

COMMUNITY LIVING ALLIANCE (CLA)

1414 MacArthur Rd., Madison 53714

(608) 242-8335

clanet.org 

Nonprofit organization dedicated to empowering older adults and people with disabilities or chronic illnesses to live independently and with dignity in their homes. CLA provides individualized services, including case management, personal care, support brokering, and home chore services that help people to improve their quality of life and live with self-determination.

 

MADISON PARENT CARE LLC

(608) 228-9797

madisonparentcare.com

 

NEWBRIDGE

128 E. Olin Ave., Ste. 110

Madison, WI 53713

(608) 512-0000

newbridgemadison.org 

The mission of NewBridge is to empower older adults to access affordable resources to maintain their health, safety, independence, and community connection. Our Case Management connects social workers to older adults who need assistance accessing resources, such as food, transportation, affordable housing, energy assistance, and benefits.

 

COALITIONS

Coalitions are a great source of information and a good place to start researching specific areas of interest (for example, senior housing options). Case managers are oftentimes on staff to help coordinate services and assistance when needed.

 

NEWBRIDGE  

(608) 512-0000

newbridgemadison.org

 

CONSUMER PROTECTION

 

BBB OF WISCONSIN (BETTER BUSINESS BUREAU)

Main Office - Milwaukee

(414) 847-6000 or (800) 273-1002

bbb.org/wisconsin

 

CONSUMER PROTECTION

(608) 266-1221

doj.state.wi.us

 

WISCONSIN DEPARTMENT OF AGRICULTURE, TRADE AND CONSUMER PROTECTION

Bureau of Consumer Protection

2811 Agriculture Dr., PO Box 8911, Madison 53708

(800) 422-7128

datcphotline@wi.gov

datcp.wi.gov

Are you being targeted or victimized by a scammer? The Bureau of Consumer Protection mediates consumer complaints and helps consumers learn about their rights. Visit our website or contact us to learn more about Wisconsin’s Do Not Call telemarketing law and to get copies of the Wisconsin Senior Guide and other informational brochures.

 

CRIME PREVENTION & SAFETY

 

CRIME PREVENTION PROGRAM

(608) 266-4238

cityofmadison.com/police/safety/crimeprevention

 

CRIME VICTIM COMPENSATION PROGRAM

(608) 264-9497

doj.state.wi.us

 

CYBER SAFETY

(608) 255-2345

cityofmadison.com/police/safety/cyber

 

FINANCIAL ABUSE SPECIALIST TEAM (FAST) HELPLINE

(608) 261-7326

danecountyhumanservices.org

 

TRIAD—RSVP OF DANE COUNTY

6501 Watts Rd., Ste. 250, Madison 53719

(608) 441-7897 

info@rsvpdane.org 

rsvpdane.org

Presentations on crime prevention and safety topics are free and open to the public at various locations in Cottage Grove, Verona, and Madison. Free winterization car checks for seniors. Annual Dane County/State Triad Crime Prevention and Safety Conference & Expo.

 

WISCONSIN DEPARTMENT OF AGRICULTURE, TRADE AND CONSUMER PROTECTION

Bureau of Consumer Protection

2811 Agriculture Dr., PO Box 8911, Madison 53708

(800) 422-7128

datcphotline@wi.gov

datcp.wi.gov

Are you being targeted or victimized by a scammer? The Bureau of Consumer Protection mediates consumer complaints and helps consumers learn about their rights. Visit our website or contact us to learn more about Wisconsin’s Do Not Call telemarketing law and to get copies of the Wisconsin Senior Guide and other informational brochures.

 

DISABILITY RESOURCES

See also the ADRCs category in this section.

 

ACCESS TO INDEPENDENCE 

(608) 242-8484

accesstoind.org

 

BLIND AND VISUALLY IMPAIRED INFORMATION & SERVICES – By County

(888) 879-0017 (Central Office)

dhs.wisconsin.gov/blind

 

BRAILLE LIBRARY AND TRANSCRIBING SERVICES

(608) 233-0222 

bltsinc.org   

 

BUREAU OF AGING AND DISABILITY RESOURCES

(608) 266-2536

dhs.wisconsin.gov/dph/badr.htm

 

CAPTEL, INC. 

CapTel® Captioned Telephone

450 Science Dr., Madison 53711

(800) 233-9130

captel.com 

Ideal for people with hearing loss, the CapTel Captioned Telephone works like any other telephone with one important addition: it displays every word the caller says throughout the conversation. 

 

CARE WISCONSIN 

1617 Sherman Ave., Madison 53704 

(800) 963-0035 

carewisc.org

Care Wisconsin offers government-funded programs to frail seniors and adults with disabilities. We match members to the health and long-term care supports and services they need. 

 

DISABILITY RIGHTS WISCONSIN (DRW) 

(608) 267-0214

disabilityrightswi.org

 

INTEGRITY RESIDENTIAL SERVICES 

(608) 222-1113

integrityrs.net

 

STATE ORGANIZATION ON ARTS AND DISABILITY

(608) 241-2131

vsawis.org

 

WISCONSIN INSTITUTE FOR HEALTHY AGING

(608) 243-5690

wihealthyaging.org

 

WISCONSIN TALKING BOOK AND BRAILLE LIBRARY (WTBBL)

(800) 242-8822

dpi.wi.gov/talkingbooks  

 

WISPACT SPECIAL NEEDS TRUSTS

226 Corporate Dr., Madison 53714

(608) 268-6006 

jgiese@wispact.org

wispact.org

Wispact Trusts help disabled persons on public benefits to have assets over the $2,000 asset limit. Income and assets in special needs trusts are excluded as resources under Medicaid and Supplemental Security Income rules and will not affect benefit eligibility. 

 

ENERGY (UTILITIES)

 

ALLIANT ENERGY 

(800) ALLIANT (255-4268)

alliantenergy.com 

  

KEEP WISCONSIN WARM/COOL FUND

(800) 891-WARM (9276)

kwwf.org

 

MADISON GAS & ELECTRIC

(608) 252-7222

mge.com

 

WISCONSIN HOME ENERGY ASSISTANCE PROGRAM (WHEAP)

(608) 267-3680

homeenergyplus.wi.gov

 

HEALTH PLANS & ASSISTANCE

Review the Case Managers and Benefit Specialists categories in this section.

 

ACCESS WISCONSIN - WISCONSIN DEPARTMENT OF HEALTH SERVICES

(800) 362-3002

access.wisconsin.gov

 

BOARD ON AGING & LONG-TERM CARE

Medigap helpline & health insurance related questions

(800) 242-1060

longtermcare.wi.gov

 

CARE WISCONSIN

1617 Sherman Ave., Madison 53704 

(800) 963-0035 

carewisc.org

Care Wisconsin offers government-funded programs to frail seniors and adults with disabilities. We match members to the health and long-term care supports and services they need. 

 

SOCIAL SECURITY ADMINISTRATION

(866) 770-2262

ssa.gov

 

WISCONSIN OFFICE OF THE SENIOR ISSUES COMMISSIONER OF INSURANCE

(608) 266-3585

oci.wi.gov/consumer/seniors.htm

 

WISCONSIN SENIOR MEDICARE PATROL

(800) 488-2596

wisconsinsmp.org

 

MEMBERSHIP PROGRAMS

Specific interests, sometimes at a cost.

 

PLATO/UW-MADISON CONTINUING STUDIES

(608) 262-5823

platomadison.org

 

SHARING ACTIVE INDEPENDENT LIVES (SAIL)

6209 Mineral Point Rd., Ste. 210, Madison 53705

(608) 230-4321

info@sailtoday.org

sailtoday.org

SAIL is a nonprofit membership organization created to enable members 55+ to live secure, engaged lives on their own terms. Members support each other and the organization in a variety of ways. An extensive network of resources available, such as prescreened vendors, daily check-in service, house checks, home technology assistance, discounted personal emergency services, and more —all for less than $1 per day!

 

NONPROFIT ORGANIZATIONS

 

ACCESS TO INDEPENDENCE 

(608) 242-8484

accesstoind.org

 

COMMUNITY SHARES OF WISCONSIN

(608) 256-1066

communityshares.com

 

CYCLING WITHOUT AGE GREATER MADISON

(608) 630-8981

facebook.com/cwamadison

A volunteer initiative partnering with our community to offer seniors and people with disabilities free trishaw rides. We give people with limited mobility a chance to feel the wind in their hair, share a smile with their neighbors, and get back into nature hearing the birds, feeling the warmth of the sun, and sharing stories. 

 

OUTREACH LGBT COMMUNITY CENTER SENIOR ADVOCATE PROGRAM SERVING DANE COUNTY

(608) 255-8582

lgbtoutreach.org

 

SHARING ACTIVE INDEPENDENT LIVES (SAIL)

(608) 230-4321

sailtoday.org

 

UNIVERSITY OF WISCONSIN FOUNDATION

(608) 263-4545

supportuw.org

 

VSA WISCONSIN INC.

(608) 241-2131

vsawis.org

 

WISCONSIN ASSISTED LIVING ASSOCIATION (WALA)

(608) 288-0246

ewala.org

 

WISCONSIN INSTITUTE FOR HEALTHY AGING

(608) 243-5690    

wihealthyaging.org

​PRESCRIPTION DRUG ASSISTANCE

 

O’CONNELL PHARMACY

302 S. Grand Ave., Sun Prairie 53590

(608) 837-5949

stephanie@oconnellpharmacy.com

oconnellpharmacy.com

O’Connell Pharmacy will help you stay home and independent longer with our free medbox program. We have proven data showing patients using our program are 60 percent less likely to be admitted into the hospital. Avoid driving, use our free delivery!

 

SENIOR CENTERS

Senior centers are a wonderful way to interact with peers and fulfill interests. Some offer unique programming and special services—each one is a little different from another. All are there to help, so feel free to give them a call and inquire.  

 

BARABOO SENIOR CITIZEN CENTER

(608) 356-8464

 

BELLEVILLE/SUGAR RIVER SENIOR CENTER

(608) 424-6007

bellevillewi.org

 

CITY OF VERONA SENIOR CENTER

(608) 845-7471

 

COLONIAL CLUB SENIOR ACTIVITY CENTER - SUN PRAIRIE

(608) 837-4611

colonialclub.org

 

CREEKSIDE PLACE - EVANSVILLE

(608) 882-0407

DEFOREST AREA COMMUNITY SENIOR CENTER

(608) 846-9469

deforestcenter.org

 

FITCHBURG SENIOR CENTER

(608) 270-4290

fitchburgwi.gov/621/senior-center

 

GOODMAN COMMUNITY CENTER

(608) 241-1574

goodmancenter.org/programs/older-adults

 

JANESVILLE CITY - SENIOR CITIZENS CENTER

(608) 755-3040

 

MADISON SENIOR CENTER

(608) 266-6581

cityofmadison.com/seniorcenter

 

MCFARLAND SENIOR CENTER & OUTREACH

(608) 838-7117

mcfarland.wi.us

 

MIDDLETON SENIOR CENTER

(608) 831-2373

ci.middleton.wi.us

 

MONONA SENIOR CENTER

(608) 222-3415

mymonona.com

 

MT. HOREB SENIOR CENTER

(608) 437-6902

mounthorebwi.info

 

NEWBRIDGE  

(608) 512-0000

newbridgemadison.org

 

NORTHWEST DANE SENIOR
SERVICES - CROSS PLAINS

(608) 798-6937

nwdss.org

 

OREGON AREA SENIOR CENTER

(608) 835-5801

oregonareaseniorcenterwisconsin.com

 

SENIOR CITIZEN’S CENTER

(608) 676-4600

 

SOUTHWEST DANE SENIOR OUTREACH

(608) 437-6902

 

STOUGHTON AREA SENIOR CENTER

(608) 873-8585

ci.stoughton.wi.us/senior

 

SUGAR RIVER SENIOR CENTER

(608) 424-6007

 

VERONA SENIOR CENTER 

(608) 845-7471

ci.verona.wi.us

 

WATERTOWN SENIOR CITIZENS CENTER

(920) 262-8099

 

WAUNAKEE SENIOR CENTER

(608) 849-8385

waunakee.com/seniorcenter

 

SOCIAL SERVICES

The definition of social services is “activity aiming to promote the welfare of others.”

 

COMMUNITY LIVING ALLIANCE

(608) 242-8335

clanet.org 

 

JEWISH SOCIAL SERVICES OF MADISON

(608) 442-4081

jssmadison.org

  

MIDDLETON OUTREACH MINISTRY

(608) 826-3410

momhelps.org

 

OUTREACH LGBT COMMUNITY CENTER SENIOR ADVOCATE PROGRAM SERVING DANE COUNTY

(608) 255-8582

lgbtoutreach.org

 

VETERAN SERVICES

 

ADDICTIVE DISORDERS TREATMENT PROGRAM

William S. Middleton Memorial Veterans Hospital

(608) 280-7073

madison.va.gov/services/adtp.asp

 

BADGER HONOR FLIGHT, INC.

(608) 616-0243

badgerhonorflight.org

 

COMFORT KEEPERS

(608) 218-4861

madison-231.comfortkeepers.com

 

DANE COUNTY VETERANS SERVICE OFFICE

(608) 266-4158

danevets.com

 

DEPARTMENT OF WORKFORCE DEVELOPMENT

dwd.wisconsin.gov/veterans

 

GERIATRIC PRIMARY CARE CLINIC (GEM)

William S. Middleton Memorial Veterans Hospital

(608) 280-7011

 

INDEPENDENT LIVING, INC.

(608) 274-7900

independentlivinginc.org

 

SSM HEALTH AT HOME 

(800) 924-2273

info@hhuvns.org 

ssmhealthathomewi.com

As a We Honor Veterans partner, SSM Health at Home staff and volunteers are given ongoing veteran-centered training and education in order to provide specialized care to the veterans we proudly serve.

 

US DEPARTMENT OF VETERANS AFFAIRS

benefits.va.gov/benefits

 

VISITING ANGELS

6401 Odana Rd., Ste. 15, Madison 53719

(608) 819-0665

dteske@visitingangels.com

visitingangels.com

Local, family-owned business offering flexible, 24-hour care and respite care for families. Our services include: bathing, dressing, and walking assistance; grooming; medication reminders; errands; shopping; light housekeeping; meal preparation; and friendly companionship. Call today for a free consultation.

 

WILLIAM S. MIDDLETON MEMORIAL VETERANS HOSPITAL

(608) 256-1901

madison.va.gov

 

WISCONSIN DEPARTMENT OF VETERANS AFFAIRS (WDVA)

(800) 947-8387

dva.state.wi.us